Terms and conditions

Children prices

Children prices/reductions in half-board in the room with 2 adults:

• 0 - 1,9 years: Euro 18,00 per day
• 2 - 5,9 years: Euro 32,00 per day
• 6 – 7,9 years: Euro 37,00 per day
• 8 - 12,9 years: Euro 47,00 per day
• 13 years and older: - 15%

Tourist tax

The tourist tax of 1,70 € per person (from 14 years old) and day must be added to the price. The tax has to be paid on site.

Reservations

To confirm the reservation, we would ask to make payment of 30% of the total amount of your reservation by

• credit card: let us know the data of a valid credit (the amount will be directly debited from us)
• bank transfer:
  Bank branch: Cassa Rurale Brunico - Filiale di Rasun
  Bank details: IBAN: IT 13 Q 08035 58730 000303 000834
  Swift code: RZS BIT 21305

Cancellations

• Cancellations made up to 30 days before arrival are free of charge.
• For cancellations made between 30 days and at the latest 15 days prior to the day of arrival, we will charge 40% of the total price.
• For cancellations made between 15 days and at the latest 7 days prior to the day of arrival, we will charge 60% of the total price.
• For cancellations made less than 7 days prior to the day of arrival we will charge 90% of the total price.
• Early departures and late arrivals will be charged with 90% of the total price.

Trip cancellation insurance
Please do not forget to think about taking out travel insurance. For more information, click here.

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Click here to take your personal insurance.

Method of payment at the Hotel

The bill can be paid in cash (up to 2.999,99 Euro), by check, credit card (Visa or MasterCard) or by cash card.

Arrival / Departure

Arrival: from 2 p.m. Please inform us if you arrive later than 7 p.m.
Departure: up to 10.30 a.m.

Supplements for additional services

Single occupancy of double room: from € 25 up to € 50
New Year's Eve dinner: supplement of € 35 per person

Animals:

Well educated dogs are welcome. However, dogs are not admitted in the restaurant, in the wellness area and in the outside garden. The rate for dogs is € 10 per day (without food). We reserve the right to charge for final cleaning.